Store Policies

  • Please be patient when it comes to receiving your order and responses to email. Our operation is a one person show meaning  only one person is responding to all emails, packaging, shipping etc.

  • You are responsible for reading the website/instructions & asking questions prior to making a purchase. Black Beauty House is NOT responsible for items purchased not working as intended. Additionally, Black Beauty House is NOT responsible for any liability, loss, personal injury, damage or expense that the customer may suffer after the transaction.

  • Black Beauty House attempts to be as accurate as possible. However, Black Beauty House does not warrant that product descriptions and website content is accurate, free of errors, complete or current at the time of posting. Please send any inquires you may have prior to purchase to ensure accuracy.

  • Third party links have been included on this website for the benefits of site visitors and Black Beauty House does NOT have any control over the content on those third party pages.​

  • During checkout, shipping addresses MUST match billing addresses. If these addresses do not match, your order may result in a cancellation.

  • Please allow 7 to 10 business days (e.g. Monday through Friday, does not include Saturday, Sunday, Holidays) for order processing. Orders ship soon after processing is complete.

  • Flat rate shipping is $9.99. FREE shipping is automatically applied to orders over $100.

  • Typical delivery times are estimated at 1 to 3 business days (depending upon area) after shipping. However, delivery times by a specific date and time are subject to the discretion of the United States Postal Service (USPS).

  • Signature confirmation is REQUIRED for the delivery of all packages.

  • Black Beauty House CANNOT and WILL NOT be held responsible for lost packages, damaged packages, delayed packages being due to USPS or the environmental elements. Please contact USPS at 1-800-275-8777 in the event your package is lost, damaged, etc.

  • At this time, we only ship within the United States of America.

  • All sales are FINAL. Black Beauty House does not accept exchanges and does not offer refunds.

Proceeding with an order is constituted as acceptance of the stated Store Policies.