• Please be patient when it comes to receiving your order and responses to emails! I am a one person show (meaning I am the only one responding to emails, packaging, shipping etc.) and also work a day job. 

  • You are responsible for reading the website/instructions & asking questions prior to making a purchase. We are NOT responsible for items purchased not working as intended. Additionally, we are NOT responsible for any liability, loss, personal injury, damage or expense that the customer may suffer after the transaction.

  • Black Beauty House attempts to be as accurate as possible. However, Black Beauty House does not warrant that product descriptions and website content is accurate, free of errors, complete or current at the time of posting. Please send any inquires you have prior to purchase to ensure accuracy.

  • Third party links have been included on this website for the benefits of site visitors and we do NOT have any control over the content on those third party pages.

  • During checkout, shipping addresses MUST match billing addresses. If these addresses do not match, your order may result in a cancellation.

  • Please allow 7 to 10 business days for order processing. Orders ship soon after processing is complete.

  • Flat rate shipping is $9.99. FREE shipping is automatically applied to orders over $250.

  • Typical delivery times are estimated at 1 to 3 business days (depending upon area) after shipping. However, delivery times by a specific date and time are subject to the discretion of the United States Postal Service (USPS).

  • Signature confirmation is REQUIRED for the delivery of all packages.

  • We CANNOT and WILL NOT be held responsible for lost packages, damaged packages, delayed packages being due to USPS or the elements. Please contact USPS at 1-800-275-8777 in the event your package is lost, damaged,etc

  • At this time, we only ship within the United States of America.

 Wig Services (coming soon)

  • To ensure quick turnaround and prompt shipping of wig orders, we only sell premade wigs.

  • To further ensure quick turnaround and prompt shipping and for your convenience, we supply all the lace closures, lace frontals and hair bundles for wigs.

  • All hair is shampooed and deep conditioned prior to construction.

  • We do NOT make custom closures.

  • We do NOT cut our frontals or closures.

  • We will NOT flat iron/curl (e.g. use any heat tools) any wavy, curly or kinky hair.

  • Exact duplications are NOT guaranteed but we will do our best to recreate a suggested look.

  • ALL SALES ARE FINAL. NO EXCEPTIONS. We also reserve the right to DENY or CANCEL an order at ANY time for ANY reason.

Privacy Policy

  • We collect  and store information (e.g. name, email, payment information, addresses, comments, feedback, recommendations, reviews, etc) provided at checkout or elsewhere on this website. Cookies are used to track activity on this website.

  • When you conduct a transaction on our website or submit a message, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

  • We collect such Non-personal and Personal Information for the following purposes:

    • To provide and operate the Services;

    • To provide our Users with ongoing customer assistance and technical support;

    • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

    • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

    • To comply with any applicable laws and regulations

  • Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers

  • We may contact you to notify you regarding  to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

  • If you don’t want us to process your data anymore, please contact us at

  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

By making a purchase on this website,  you are agreeing to all terms, conditions & policies stated on this website. If you do not agree, please do not proceed with your purchase!

© Copyright 2020 Black Beauty House. All Rights Reserved.